Ecommerce and Technology

Project Management

 Why do companies often struggle with Information Systems Implementation?

Welcome back, everyone!!! I hope you enjoyed last week's post and thank you for returning for this week's iteration😊.

In the first post, I briefly mentioned various types of information systems. This week I want to delve deeper into the topic and explore why companies often struggle to implement information systems into their businesses.

Sufficient Training

Companies often implement radical new information systems into a business without giving their staff adequate training required. This can then lead to employees encountering work-related stress, poor job performance and the information system not working efficiently or fully serving its purpose within the business. This was seen with the L.A. Unified iPad Programme where school teachers were ill-trained on new systems leading to its eventual breakdown.

Budgetary Issues

Implementing Information systems often requires many different resources and investments. This includes the cost of buying the software, installation and maintenance. Companies often go well over the planned budget when implementing Information Systems which can lead to delays, problems or even the eventual discard of the project. This was seen with the attempted application of the California Case Management System when 500 million dollars was spent on a planned 260 million dollar budget leading to the project collapsing.

Change

Oftentimes the challenges faced by companies when trying to implement new information systems are as simple as employees and managers being resistant to change. Many people enjoy their routine within the workplace and fear the unknown when a new technology is implemented which can lead to pushback within the organisation. 

Problems with Systems

While training budgetary issues and resistance to change are all problems which fall on the side of the business. Frequently a company can implement a new information system where the system itself is riddled with technical problems, glitches and bugs or even be too complicated for what the company's needs. This was seen when Nike introduced its i2 demand-planning software which went live riddled with bugs and was also too slow to meet Nike's demands leading to a loss of over 100 million dollars in revenue. 

Thanks So much again for tuning in this week Guys!!!! I hope you learned something new. I look forward to seeing you again next week.👊


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